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How to Prevent WiFi Hacking
WiFi hacking has been an issue to be aware of for quite some time. By gaining access to your WiFi network, a WiFi hacker can “borrow” your bandwidth, or worse, steal your money or identity. With the rapid growth in remote working, WiFi hacking is a huge vulnerability for many businesses. If your employees are working from home even [...]
How to Build an IT Service Management Strategy in 2021
Think Layered and Proactive When most business owners and executives think of “IT Service Management”, things like office software licensing, new workstation setup, password changes, troubleshooting problem printers, and the like come to mind. IT Service Management is about more than creating support tickets and getting friendly, timely, responsive support. The other half of IT Service Management is often invisible, [...]
What are the Benefits of Managed IT Services?
If you are considering a move to Managed IT Services for your Small or Medium Business, congratulations. It’s a smart move that many organizations have used to leverage their limited budget and resources to improve efficiency, security, service delivery, and professionalism. Below we have compiled just a few of the benefits that your organization can gain when you work with [...]
SMBs Need Cloud Monitoring Now More than Ever
The world, and your business, can change on a dime. Customers want what they want, and they want it now. We have all come to expect this. This need for instant gratification is not a new concept, of course. Still, the urgency of quick responses and reliable uptime continues to snowball as we are more and more reliant on the [...]
What is a Fractional CIO and How Can One Help Your Business?
When it comes to accessing talent and expertise in certain areas, small-to-medium sized businesses can be at a disadvantage. The big guys have deep pockets for the high leadership headcount that SMBs often do not. While enterprise-level organizations have every “C” in the suite right under their roofs — from CEO to CIO to CMO to CPO and so [...]
Two Truths for a Successful Digital Transformation Strategy
If you are an IT decision maker, you may be one of the many fast-tracking your digital transformation efforts. The technology needs of your business have likely changed, thanks to the COVID-19 pandemic. Or you may be driven to transformation by something else entirely, such as competition, rapid growth, or stagnant legacy systems. Whatever it is pushing you to [...]
Understanding RTO and RPO
The success of any disaster recovery plan hinges on whether or not two key metrics are achieved: Recovery Time Objective (RTO) and Recovery Point Objective (RPO). But what do those two metrics mean, exactly, and why do they matter? While the two sound somewhat similar, they actually have very different roles in your disaster recovery plan and can help [...]
Pandemic Unemployment Fraud in Colorado: What Employers Need to Know
According to some estimates, up to 400,000 Colorado residents are currently impacted by an unemployment insurance fraud scheme that is sweeping the nation in the wake of the COVID-19 pandemic. “Sophisticated criminal rings” are using stolen Personally Identifiable Information (PII) to file false unemployment claims. Unfortunately, many victims of this identity theft don’t find out until receiving IRS 1099-G Forms [...]
The Dark Web: What It Is And How It Affects Your Organization
This article will explore the most commonly asked questions about the dark web and offer insights on how to prevent your organization’s data from ending up there. What is the dark web? The dark web and the deep web are terms that are often used interchangeably. The deep web is everything on the internet that is not indexed in search [...]
IT Help Desk or Service Desk? It’s All In a Name
Is a help desk a service desk, and vice versa? To those not in the information technology industry, these terms sometimes get thrown around interchangeably. But they’re not one in the same. Here, we’ll look at what defines an IT service desk and what you should look for when seeking out this essential function of managed services providers. What [...]
Six Times Your Business Could Benefit from Remote Desktop Support
It’s amazing to think about how much work and the types of work that are done remotely these days. Events in the past year accelerated the shift to remote working for a number of different companies and roles, and for many, it was not an easy transition. One industry that was already ahead of the game? IT support, which has been [...]
ACCOUNTABILIT ACQUIRES ENTERPRISE TECHNOLOGY SERVICES, BRINGING WIDER VARIETY OF SERVICES & PRODUCTS TO A NATIONAL MARKET
PHOENIX, AZ — January 8, 2021 — AccountabilIT has announced it has acquired Enterprise Technology Services (ETS), a managed services provider in Arizona. The purchase will allow both companies to expand their presence and dominance in the Arizona and national markets, and to offer a wider variety of services and products to their customers. AccountabilIT has been an innovative leader [...]
