24×7 IT Service Desk

100% U.S.-Based Support

You’re focused on providing the highest quality service to your customers, and we’re here to do the same for you. Our always-on service desk delivers rapid, right-sized solutions to any disruptions experienced by your users.

Acting as an extension of your organization, we provide the exceptional frontline support that your business needs to thrive.

Fast Response

Service disruptions can cost your business big time, so we provide rapid response services that you can access 24×7.

Triage and Resolution

We work with you to triage and escalate any service requests, whether it’s our service or a third party solution.

Actionable Solutions

We’re not just here to troubleshoot and problem solve. We provide action-oriented solutions that empower your future growth.

How We Provide a Better
Service Desk Experience

Easy, Fast Connection

We recommend existing customers get in touch with our service desk via our easy-to-use client portal. You can also reach us by desktop app, email and phone.

Industry Best Practices

Following ITIL best practices, we’re focused on providing outstanding user experiences and strategic support—not just resolving day-to-day technical issues.

Affordable and Reliable

Our service desk is always on and available to our customers, all with no surprise charges.

Forward-thinking solutions

You can’t operate efficiently with service requests building up in your ticketing system. Our experts don’t just ensure tickets are escalated and resolved in a timely manner, but we also deliver the tailored, proactive solutions that will prevent many problems before they occur.

No complicated IT talk

You shouldn’t need a glossary of IT terms to fix an issue. That’s why we don’t use technical jargon. We meet all users at their level so they know exactly what the issue was and how we resolved it.

Professional, friendly service

We pride ourselves on our IT expertise and our commitment to the customer. With AccountabilIT, you’ll always have a support team that’s totally focused on helping you improve service levels and grow your business.