What is the ITIL Framework & Why Does It Matter?
admin_hosting2021-11-04T09:06:31-07:00Everything in business needs best practices, standards and systems, and IT is no different. This is especially true as IT has become more and more integral to every business. ITIL is a framework that brings a systematic approach to help businesses achieve stable IT environments, implement time- and cost-effective IT practices, and can best manage risk. In short, ITIL exists to bring IT in alignment with business objectives. ITIL: A Library and a Framework ITIL stands for Information Technology Infrastructure Library, and this library contains volumes of best practices for the delivery of IT services. These books (currently there are five) detail the processes and stages of IT services. The approach was developed in the 1980s by the British [...]