Keep a smooth operation running with desktop support
Worry-free IT is just
around the corner
Desktop PCs are the windows to the world of business operations, delivering the processing power and storage capabilities professionals require to do their jobs. They can also be a source of frustration for IT staff. Updating, managing and patching PCs is a time-intensive process. The challenge is, when you have to divert your attention from the job at hand to work on computers, productivity suffers. Enter desktop support services from AccountabilIT. We help ensure your desktops remain secure, reliable and performing their best.
Helping IT Stay Responsive and Focused Ahead
We provide ongoing monitoring of service levels and security events and proactively respond to issues as they arise.
We ensure that your desktops are secure and performing their best 24/7, to free up your in-house IT staff to stay productive.
Real-time dashboards and up-to-the minute reporting give you ongoing insight into desktop performance.
Keep ahead of emerging security threats and respond rapidly as we help you minimize vulnerabilities.
What is Desktop Support?
How is it different than a help desk? Desktop support is primarily in an office setting. We help you access the affected machine, working via phone or virtual chat to coordinate with the end user for timely resolution.
We come in and assess where you might need us most then design a program that helps you reimagine troubleshooting, track assets, manage patches and antivirus status, repair hardware and deploy end-user assets.
A Clear Path to Resolution
Minimize costly downtime and service disruptions with our rapid response and resolution for end users. We are an award-winning IT service provider with the people, processes and technology to deliver real value to your IT teams.