Managed IT Services have helped thousands of organizations leverage their limited budget and resources to improve efficiency, security, service delivery, and professionalism. It’s a smart move and can help you take your business to the next level. Below we have listed some of the main benefits that our clients enjoy.  Reduce Risk During the pandemic era, hackers have found more opportunities to access valuable data and networks than ever before. The huge shift from working in an office to working from home has left many businesses struggling to keep up and tailor their operations. This shift has left business networks more vulnerable than ever before. Not sure what we are talking about? Check out these stats: There is a reported [...]

As a business owner or leader, you have access to more technology options than ever before, to the extent that it can seem utterly baffling to keep up. Of the wide range of tech trends, which ones are worthy of your attention and (perhaps a more important question) which ones are worthy of your investment? Business strategy = technology strategyWhat has become evident during the pandemic is the fact that business and technology are intertwined. Today’s business leaders have recognized that technology and business strategies can’t exist in silos, and that both inform the other. The pandemic upended many workplace conventions and business models to the extent that it accelerated digital transformations so that businesses could stay in business. Technology enabled remote [...]

When interviewing prospective IT support partners, it can be helpful to approach the conversation with some knowledge of IT Management Strategy. If you like, you can read our full article on how to Build an IT Service Management Strategy.  When thinking of IT support, most people think of “reactive” support, i.e. password changes, troubleshooting problem printers, et cetera. To keep your systems secure and IT costs low, it is important to think “layered” and “proactive”. Layered Security can make the difference in whether your organization experiences a breach or not. Hackers will look for multiple ways of getting access to your data so that they can sell it or hold it for ransom. For this reason, it’s important to take [...]

WiFi hacking has been an issue to be aware of for quite some time. By gaining access to your WiFi network, a WiFi hacker can “borrow” your bandwidth, or worse, steal your money or identity.   With the rapid growth in remote working, WiFi hacking is a huge vulnerability for many businesses. If your employees are working from home even just occasionally, part-time, your networks and private data may be exposed through employees’ poorly-secured home WiFi networks. (Not to mention the inherent risk in working from coffee shops and other public places once the world is more opened up.)   For these reasons, we have put together a simple guide to get you started in WiFi hacking prevention. Think of [...]

The world, and your business, can change on a dime. Customers want what they want, and they want it now. We have all come to expect this. This need for instant gratification is not a new concept, of course. Still, the urgency of quick responses and reliable uptime continues to snowball as we are more and more reliant on the web for our businesses and lives. In a time when we are hyper-connected, the need for quick answers and instant satisfaction can be too much sometimes, too unnerving. If your small-to-medium-sized business website fails to load or loads slowly, you can lose customers to your competitors. You will almost certainly lose prospective customers. When is the last time you asked [...]